Since my last post a few things have changed. Our product company, (hint: SnapWorkSocial), decided to pursue Silverlight over HTML/javascript due to a number of things including a better Office 365 story and I’ve been busy refactoring ever since. During this process I’ve fallen even more in love with Silverlight. If there was ever a beautiful programming language it’s XAML (the core of Silverlight and WPF) and I just love the flexibility and power behind this simple XML based language. Months of dev on SharePoint using ASP.Net/C#/HTML/Javascript have been ported to XAML and improved in just a couple of weeks. It’s sad to think that in a couple of years we’ll have to switch back due to Silverlight deprecation. Or will we?

The techcrunch blog is a fav or mine and I follow it religiously. However, unlike most of their readers I’m not building a startup on the back of some open-source framework. If Microsoft ever get’s mentioned over there it’s usually in a not so flattering light. So imagine my surprise to see this exciting post about Jupiter. It states that Jupiter is not the departure from .Net many imagined, but a way to build HTML compatible apps on Windows, Phone, and presumably Office using the XAML and C# I know and love. I don’t know if it’s true but if it is what a great turn of events!

I guess a lot remains to be seen and those lucky enough to have their golden ticket to the sold-out Build conference will likely get the 1st look. I will be closely monitoring twitter and other channels for any glimmers of hope.

SharePoint is ripe for disruption. It’s a product that while ticks most boxes does so in kind of an ugly way. As an entrepreneur I’ve learned that the new web is less about substance and a lot more about flash. A lot of that flash is based on user experience. Some companies get it. Dropbox, a glorified file backup service, is hugely successful. Why? Because they get user experience. Apple for example, doesn’t always build the most capable devices, but they have mastered the UX on the iPhone then the iPad and in doing so have even surpassed Microsoft in market cap. SharePoint’s UX is well, lacking. Talk to any SharePoint hater and they all cite how difficult it is to use. As a 10 year SharePoint veteran (has it been that long?) even I struggle sometimes to do seemingly simple tasks.

Is it me or is there a theme developing?

1. SharePoint introduced.

2. We become champions.

3. Patiently await more and better features

4. UX remains the same

5. iPhone comes out.

6. We start using iPhone (then iPad)

7. Wow, this is hot. Why can’t SharePoint act like this?

I noted in my SharePoint, now with HTML & Javascript post that Microsoft is likely making investments in cross-platform compatibility due to it’s new love for HTML5/Javascript. I trust this will also improve the SharePoint UX because there are standard ways of doing things in the javascript world that we all know and love. That said, I’ve been let down before.

While a large portion of my own livelihood comes from shoring up Microsoft’s UX I think too much of a bad thing is ultimately bad for business. This would be my guidance if I were in charge.

1. Product managers – No one in the product group listens to you. Why?

2.  Dev team Program Managers – How about leaving the safety of the nest and get out and do what those product managers were supposed to do in the 1st place? Perhaps, working 10-15 years in the same place is bad for the product, no? Perhaps, using the product and even having to implement it for customers might change your perspective a bit.

3. Hire a Steve Jobs type (UX guy with some balls) and put him in charge of the product team. Nothing gets out until it’s perfect.

This all seemed to start around the iPad release. The big news was that it didn’t support flash cause well, flash is a powersucker, crappy technology, and deep down inside I think Steve Jobs would like to buy Adobe and burn it to the ground. That’s great, but what was missed in the news is that no browser plugins were supported on the iPad. That’s because plugin’s suck and Jobs set us all on a path of HTML5 love touting universal device support. Unfortunately, HTML5 is just barely supported by anybody at the moment so it was a bit early to pull the plug-in (see what I did there) but here we are anyways.

It’s still very early but with Windows 8 adopting this brave new HTML world and Office looking like they will do the same one has to wonder what will happen to Silverlight now. I’m a very late adopter of Silverlight. It was way after this all started when I created my 1st real Silverlight project. Here’s why Silverlight is great and why it’s potential demise is a bad thing for SharePoint Online/Office 365.

• Everyone is scared to build Silverlight apps now – With so much fear out there over the roadmap every would be Silverlight project is now becoming a sandbox solution or some sort of HTML/jQuery monster. This is good in that people will be prepared for the future, but bad in that these projects could have been completed much faster or more feature rich in Silverlight.
• Silverlight is special. Silverlight runs on the client and with that comes a lot of flexibility. For example, if you are developing for SharePoint Online you will quickly discover a load of limitations with sandboxed solutions and even out of the box web parts. It’s safe to say that we live in a web services world and most developers instantly think web services when they think cross-platform or client/server integration, but web service calls from SharePoint online no worky. However, since Silverlight runs on the client it’s game on for web services.
• If you deployed a sandbox solution that was used by more than you and your Mom you might have discovered something called points. Points are arbitrary counters of resource utilization. These counters consist of things such as processor utilization and database calls. What is concerning is how ridiculously measly a point is. I was dismayed that even the most simple event handler consumes massive numbers of points a day. By default (if memory serves) your Office 365 site only gets 400 points by default and somewhere around (50,000) to be used by any and all site collections you deploy. I could easily see this getting used up by an application that actually does something useful for a bunch of users. The great news is that when you deploy Silverlight applications they don’t count against your resource allocation.
• Silverlight dev is well fun. I find Silverlight to be a pleasure to code. That’s because it’s easy to mock up an application in Visual Studio or Expression Blend then extend it out to do something more than look pretty. It’s about the XML or  XAML in this case. Working with XML is just easy and it’s something sorely missed in traditional technologies.

With all that said, it’s not like Silverlight is going to disappear before the next version of Office 365. That means we have a while to worry about it, but who wants to build an application when  they know they will have to refactor it not 2 or 3 years down the line. This is a big problem. Don’t believe me. Go check out the Office 365 marketplace. Known as Microsoft PinPoint to us partners. A quick peruse of the listings reveals a surprising stat. There are few if any real products listed. Most “products” are really just smoke and mirrors for services efforts. Why? Cause it’s unclear how these vendor on-premise solutions can be refactored to work with Office 365. You might even be surprised to know a few vendors have set up listings with no actual products just to gauge interest. It’s certainly unclear how to package and deploy these solutions like an app. The marketplace may become an app store one day, but it will not be this day.

For me own products, we are considering porting them to Silverlight for Office 365 because of the aforementioned advantages with the main disadvantages being lost time and lack of iPad support. We hope Microsoft will do us a solid and keep XAML around for a while. Perhaps not as a plugin deploying, iPad sucking, second-tier technology, but as Microsoft’s best way to deploy HTML5 compatible applications. That would be a great story indeed.

So now your web parts will be interchangeable between Win8 and SharePoint. What else currently supports Windows and SharePoint. Yep, Silverlight. Based on the recent news that the XAML team was trisected and moved you can kind of see a story developing here. At worst, I would expect Silverlight deprecated. At best, I would expect XAML based applications to build HTML5 compatible apps for Windows and SharePoint. Either way, what we are seeing is a unification of developer stories across Microsoft centered around HTML. Although I’m heavily invested in .Net, I do see this as a positive development all-around. It means that in the future programming will no longer be device specific. My iPhone app will work on my windows 8 device, SharePoint, and presumably, my Windows phone. That’s big news for everyone! This also means that Marc Anderson just became the most powerful man in SharePoint. (like he wasn’t already)

I love a good fight and I constantly root for the underdog. I love it when a scrappy up and comer takes out the champ. Many of us do. It’s in our blood. We loved it when Clinton defeated Bush. We loved it when the Red Sox beat the Yankees. We loved it when America sent the Brits packing. We loved it when Lutherism unseated Catholicism. We loved it when Christianity destroyed Rome. You get the point.

In order for SharePoint to die it needs a killer. Someone to take him out and take over and there’s plenty of competition. There’s document management wannabes like box.net. There’s the Google apps platform play.  There’s BI guys. There’s CMS guys. There’s social guys. Look at SharePoint’s wheel of features and you’ll find tens of vendors in that space including 1 or 2 leaders. There’s plenty of competition. Do you see the problem?

While SharePoint may have competition it lacks any serious challenger to its dominance. While I’ll stop short of saying that SharePoint’s eventual replacement isn’t already out there somewhere what I do know is that no technology can stand toe to toe with SharePoint in the ring. SharePoint is just too broad and too powerful as a platform. Few vendors are capable or willing to make the investment necessary to seriously challenge SharePoint and even if they did that would be a 5 to 10 year uphill climb.

Now that I’ve addressed the obvious I do want to say that I agree that SharePoint will die. Eventually, all things do. And in the spirit of the posts that provoked this response I do think (and have heard from other speculators) that SharePoint (the message) may become buried in re-brands such as Office365. That’s fine. Even expected, but SharePoint isn’t going anywhere anytime soon. The install base is too large, the feature set too needed, and the price too right.

Update 1 [ Follow up 1, Follow up 2, Follow up 3]

Update 2 [ Marc Anderson has compiled a list of blogs discussing this issue at http://sympmarc.com/2011/08/07/sharepoint-is-going-away-a-compendium-of-content/]

P.S. I plan to write a follow up on Office 365 vs SharePoint and another follow up on who I think will eventually kill SharePoint. Stay tuned.

While this may not sound evil outright, twitter knows what the net affect of this move will be. No more competition from scrappy little startups who provide better applications and value than twitter can itself. This gives twitter some room to breathe while it sorts out it’s own revenue model. You can read more about this move and how’s bad for business here: http://www.readwriteweb.com/archives/twitter_kills_the_api_whitelist_what_it_means_for.php

That said, what makes a consulting business successful? How do the one or two founders go from doing all the work themselves, scrapping together a living, and enduring the long lag between payments to a multi-million dollar enterprise?

I think there are some core tenants of success in consulting.

1. Have funds available! Be it a line of credit, money in the bank, or credit cards. That’s the number one message I would tell anyone. When you start out, things will be slow. Be ready for it. Minimize expenses to a bare minimum. Sell everything you don’t own outright. Even if it’s upside down sell it and make up the difference in cash. You’re not going to need anything when you are on the road 100% of the time anyways. If you have a house, rent it out for the top dollar you can get. Let your clients pay for your accommodations in hotels, while you are working for them. Rent some hole in the wall while you’re in-between clients.

2. Partner! In the beginning it is a lot easier to partner with a growing consulting business or two or ten then to find new clients on your own. These consulting partners can help you pay the bills while you look for new clients. Keep in mind, that you are not going to get your preferred rate while subcontracting. Your partner is going to take somewhere between 10 and 50% off the top of the rate they sell you at anyways.

Another more valuable way to partner is to partner up with product companies in your industry. These guys will get leads to services work all the time that they can’t do anything with other than hand off to their services partner. This is a great way to start getting the kind of work that pays enough to enable the next point.

3. Grow very slowly! When you start landing well paying work, you may be tempted to hire and hand it off. FOOL! Let me show you an example. You just landed a $1 million dollar gig with XYZ corp. XYZ knew you were small, but they liked you personally and felt like you could really give them the personal service they expect so you look at the PO and decided I need 2 or 3 or 10 people now. So you start hiring.

You learn immediately that few people are up to your caliber. The people you want, don’t want to work for you so that leaves only the chaff. So you start hiring the chaff and place them with the client. Of course this chaff screws stuff up and you have to answer for it. After a while XYZ gets pissed off and fires you or worse, sues you.

Now you have no money and lots of expenses. Now you have to learn how to fire people and the time you wasted throughout all this has now ensured you can’t find enough new clients to weather the storm.

What you should have done instead is hire high caliber contractors. Your peers. The folks in your industry that you trust. The ones you know can do the work. Yeah, they will cost more and your piece of the million dollar pie goes way down, but in the end your client will be happy and you’ll be freed up to keep finding more business.

Asia and Europe. Based on the conversation around the hiring difficulties in Silicon Valley and the joke about speaking Chinese, I assume that Yammer plans to hire a load of cheap Chinese devs. Good luck with that!

TechCrunch uses the time wisely, by asking for better mobile clients and confirms their near reliance on the tool. I guess if you are a small disconnected shop like TechCrunch, Yammer makes a lot of sense. It’s a great, platform neutral way to communicate with your team no matter where you are and is less tedious than email. (More on that later)

Personally, I have my on feature requests for Yammer, but I rather build them into SnapWorkSocial, a much more enterprise worthy application.

CMSWire reported Yammer’s CEO,  David Sacks, as saying “The fact that Salesforce has to copy Yammer even though it has 2,000 sales reps is like Goliath dropping his sword and armor and chasing after David with a sling-shot,” said  of Yammer. “This funding will make sure they don’t catch up to us.”

Right. Its some ego to suggest that chatter is a copy of Yammer. Chatter is an obvious social capability added to an already robust and purpose-driven application. Yammer is social activity with no context. No purpose.

What’s most surprising is that Yammer didn’t start it. Salesforce did, or at least a Salesforce investor,  according to CMSWire.

“In any case, the competition is taking notice. Emergence Capital partner and investor in both Yammer and Salesforce, Kevin Spain, called on the CRM company to offer Chatter (another honorable mention) for free in order to successfully compete with Yammer.

So both companies are thinking about each other. It makes me wonder if Salesforce is working on a broader social engine and if Yammer is working on a more targeted CRM platform.

One thing is for sure, this space is hot, and can’t wait to be a part of it.

Don’t get me wrong, there’s nothing wrong with that and it did me well for many years, but that lies so far from my true passions that it wasn’t enough for me to simply start writing about the topics I loved. I had to completely destroy my image and start over.

So here I am. Reinvented…..sort of. I’m still the same, just on my own terms. I’m tempted to say enjoy, but this time, I’m not writing with you in mind. I’m not some philanthropist trying to spread my love around. I don’t really give a shit about the audience anymore. I’m writing for myself now and I don’t care who or if anyone listens.